Frequently Asked Questions

Question Topics:

 Funeral & Burial Questions

 
What is the purpose of a funeral?

Funerals provide surviving family members and friends a caring, supportive environment in which to recognize the death of a loved one, and to share thoughts and feelings about that person. Funerals are the first step in the healing process. The ritual of attending a funeral service provides many benefits including:

  • Providing a social support system for the bereaved
  • Helping the bereaved understand death is final and that death is part of life
  • Integrating the bereaved back into the community
  • Easing the transition to a new life after the death of a loved one
  • Providing a safe haven for embracing and expressing pain
  • Reaffirming one's relationship with the person who died
  • Providing a time to say good-bye

It is possible to have a full funeral service even for those choosing cremation. The importance of the ritual is in providing a social gathering to help the bereaved begin the healing process.


I've never arranged a funeral before. What do I need to know?

At some time in our lives, most of us will make or assist in making funeral arrangements. This will not be an easy time, but we offer these tips for smart planning:

  • Be an informed consumer and ask questions
  • Choose an independent funeral home and a licensed funeral director
  • Discuss all service and payment options during the funeral arrangements
  • Make sure you receive a copy of the funeral home's General Price List
  • Be prepared and make decisions and organize details in advance of need
  • Plan a personalized and meaningful ceremony to help you begin healing
     

What do funeral directors do?

Funeral directors are caregivers and administrators. They make the arrangements for the transportation of the deceased, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the deceased.

Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.
 

What types of funeral services exist?

Every family is different, and not everyone wants the same type of funeral. Funeral practices are influenced by religious and cultural traditions, costs and personal preferences. These factors help determine whether the funeral will be elaborate or simple, public or private, religious or secular, and where it will be held. They also influence whether the body will be present at the funeral, if there will be a viewing or visitation, and if so, whether the casket will be open or closed, and whether the remains will be buried or cremated.
 

Why have a public viewing?

Viewing is part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children as long as the process is explained and the activity voluntary.
 

What kinds of caskets, vaults and urns does Funeral Choices carry?

 Embalming Questions

 
What is the purpose of embalming?

Embalming sanitizes and preserves the deceased, retards the decomposition process and enhances the appearance of someone disfigured by traumatic death or illness. Embalming makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange and participate in the type of service most comforting to them.
 

Is embalming required by law?

No. Most states, however, require embalming when death is caused by a reportable contagious disease or when a deceased is to be transported from one state to another by common carrier, or if final disposition is not to be made within a prescribed number of hours.


 Cremation Questions

 
Is cremation a substitute for a funeral?

As more people are choosing cremation, funeral service professionals are striving to give consumers a true sense of what their many options are for a funeral service. Often funeral directors find that people have a preconception that they have fewer choices for a ceremony when selecting cremation for themselves or a loved one. Therefore, they request direct cremation and deny the surviving friends and family an opportunity to honor them with a memorial service. In actuality, cremation is only part of the commemorative experience. In fact, cremation can actually increase your options when planning a funeral. Cremation gives people the flexibility to search for types of tributes that reflect the life being honored. But this doesn't mean that aspects of traditional funeral services have to be discarded. Even with cremation, a meaningful memorial that is personalized to reflect the life of the deceased could include:

  • A visitation prior to the service
  • An open or closed casket
  • Special music
  • A ceremony at a funeral chapel, your place of worship or other special location
  • Participation by friends and family

Commonly, cremated remains are placed in an urn and committed to an indoor or outdoor mausoleum or columbarium; interred in a family burial plot; or included in a special urn garden.

Cremation also gives families the option to scatter the remains. This can be done in a designated cemetery garden or at a place that was special to the person. Today, cremated remains can even become part of an ocean reef or made into diamonds.

Please keep in mind, scattering in waterways must be at least 5 miles off shore. Always check local laws regarding scattering with your funeral director.

Where can I get more information on cremation?

We can assist you with the necessary information for a funeral or memorial service with a cremation. For more technical information about the cremation process, we encourage you to view information on-line at the National Funeral Directors Association website www.nfda.org.


 Funeral Cost Questions

 
What does the average funeral cost?

In 2010 according to the NFDA survey, the average charge for an adult, full service funeral was $7,755.00. This includes a professional service charge, transfer of deceased, embalming, other preparation, use of viewing facilities, use of facilities for ceremony, hearse, limousine, and casket. The casket included in this price was an 18 gauge steel casket with velvet interior which may or may not be the most common casket chosen. Vault, cemetery and monument charges are additional. (Source: 2006 NFDA Survey of Funeral Home Operations)
 

What recourse does a consumer have for poor service or overcharging?

Funeral service is regulated by the Federal Trade Commission and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer guarantee fund for reimbursement of services rendered. (To contact FSCAP, call 708-827-6337 or 800-662-7666).
 

How can Funeral Choices save me up to 60% on funeral costs?

By streamlining overhead operations and reducing traditional funeral home mark up on merchandise and services, we can pass along considerable savings to our customers. Our service is customized, allowing you to select only those items that meet your religious, cultural and financial needs.


 What to do if Death Occurs

If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good bye, it's acceptable. Funeral Choices staff will come when the time is right for you.

If a loved one dies out of state, can Funeral Choices still help?

When death occurs away from home, Funeral Choices can assist you with out-of-state arrangements and transfer of the deceased to Virginia or another preferred location. Call (800) 378-4481  for assistance.

Where can I get more info on cremation?

For more information, you can vist the National Funeral Directors Association by clicking here.

 

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